Lost Password
For additional protection we use a multi-step “Reset Passord” process.
Step One:
- Enter your username or email address and click “GET NEW PASSWORD.”
- Check your email for a password reset link.
- Click the “To confirm this request click here”
Step Two:
- Check your email for “New Password Generated” email
- Use the new password to login into your account.
- Update your password in your “my-account” area.
If you don’t see the password reset emails, please check your spam folder. If you still don’t see the email, please contact mark@hivedesignteam.com for assistance.